A Fietto Creative product · AI for hotels
A digital receptionist
A digital receptionist
that speaks in your hotel's voice
A multi-language digital receptionist for your hotel's website. It queries your reservation engine in the background and gives real pricing, room types and availability inside the chat.
Why it matters
The most expensive thing on your website: an unanswered question
A guest asks “15–18 July, 2 people, how much?” and an ordinary bot says “check our reservation page”. The guest closes the tab and often decides on another channel.
Live price queryThe engine is queried in the background with the dates and party size; the result lands in the chat within seconds.
Alternatives when fullIt suggests the nearest available dates with real prices and alternative room types.
Child age & room typeIt understands phrases like “ages 5 and 14” and catches preferences like family suite or sea view.
To a human at the right momentIt connects an undecided guest to WhatsApp, the call centre or email in one tap.
Admin panel
Everything under your control
You manage what the assistant says, which language it speaks, how it looks and its performance from one screen. No developer needed; changes go live in about 1 minute.
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Conversation & conversion charts
Languages, appearance, knowledge base
Full transcript of every conversation
Custom instructions
Next step
A live demo for your hotel
Share your reservation engine details and see your assistant live with your own rooms and current prices.